Terms and conditions

Please read these terms and conditions carefully before using the Grassyard webstie. This website is owned and operated by Grassyard Hong Kong.

No medical advice

You acknowledge and agree that Grassyard does not provide any form of medical care, medical opinion, medical advice, diagnosis, or treatment, and that Grassyard does not evaluate the need to seek medical attention, through the Website and the Services. The Website, the Services and the Content are for informational purposes only, and are not intended as a substitute for professional medical advice, diagnosis, or treatment. You should not use the information on the Website for diagnosing or treating a health problem or disease, or prescribing any medication or other treatment. Always consult your physician or other qualified health care professional if you have any questions regarding the use of a dietary supplement, particularly if you take prescription medication or believe that you may have a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the Website, the Services and/or the Content. In addition, you should carefully read all labels and other information in the product packaging before using any product purchased from our Website. If you think you may have a medical emergency, call your doctor or 999 immediately. Reliance on the Website, the Services and the Content is solely at your own risk. Information provided on the Website and the use of any products or services purchased from our Website by you DOES NOT create a doctor-patient relationship between you and any of the health professionals affiliated with our Website. Information and statements regarding our products have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease.

 

Buying products on our website

By placing an order on the grassyard website you acknowledge to have read and agreed to these terms and conditions. If you are unhappy with any aspect of these, then you should contact us at hello@grassyard.co before placing your order with us. We must receive payment of the whole of the price for the goods that you order before your order can be accepted. Once payment has been received by us we will confirm that your order has been accepted by sending an email to you at the email address you provide in your order form. Our acceptance of your order brings into existence a legally binding contract between us.

 

Accuracy of content

Our Website contains descriptions of the Products. We attempt to be as accurate as possible with the descriptions of the Products that are made available to you through the Services. However, we make no warranties that the Product descriptions and any other content are accurate, complete, reliable, current, or error-free. If a Product offered by us is not as described, your sole remedy is to return it in unused condition. We reserve the right, at any time, to modify, suspend, or discontinue the sale of any Product with or without notice and we will not incur any obligation as a result of such change.

 

We take every care to ensure that the description and specification of our products are correct at the time of publication. However, while the colour reproduction of the products is a close representation, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you. Orders will only be accepted if there are no material errors in the description of the goods or their prices as advertised on this website. To the extent permitted by applicable law, we disclaim all warranties, express or implied, as to the accuracy of the information contained in any of the materials on this website. We shall not be liable to any person for any loss or damage which may arise from the use of any of the information contained in any of the materials on this website.

 

Ownership of rights

All rights, including copyright, in this website are owned by or licensed to grassyard. Any use of this website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the permission of grassyard. You may not modify, distribute or re-post anything on this website for any purpose.

 

Making changes to orders

Please note, due to the speed at which our web dispatch team work, we can make no guarantees to change orders prior to shipping. If an order has been booked in & collected by courier our web dispatch team can not cancel or amend it. Once you have received your item, you can then return it following our return policy.

 

Discount codes

Discount codes are only to be used by the intended recipient. Codes cannot be used in conjunction with any other offer or discount. Grassyard retains the right to withdraw or extend offers and promotions at any time. Discounts cannot be added retrospectively to an order. The minimum specified order threshold is the value of the whole order before discount is applied. New customer signup codes can only be used once and are subject to an expiry date.

 

Availability

All items are subject to availability. We will inform you as soon as possible if the goods you have ordered are not available.